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Business conduct

Business Conduct

Our business is built on our reputation. The way we conduct ourselves in the pursuit of our business objectives impacts our customers and other stakeholders, and it influences the amount of trust and confidence they have in us. Our most enduring responsibility to them is to demonstrate principled behaviour that is guided by our values. That is fundamental.

A firm foundation in our code of conduct

Rooted in our values of integrity, empathy, diversity and responsibility, our Code of Conduct (Code) is the foundation for all other BMO policies and procedures. More than a set of rules, the Code is our guide for ethical conduct and responsible decision-making. We make sure that everyone at BMO understands its intent, the values that inform it and the principles it sets out as our ethical standard, so that each of us can do what’s right – even when we face difficult choices.

Code of Conduct

Our code of conduct is our guide for ethical conduct and responsible decision-making.

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Privacy and security

See all of the ways we respect and protect the privacy of the personal information of our customers and employees.

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Governance

Governance

Our governance framework and practices support ethical conduct, sound decision-making and compliance with the laws and standards that apply to us.

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Transparency

Transparency

Operating with transparency instills trust in our stakeholders, keeps them informed, and lowers our risk – and it’s the right thing to do.

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Engaging Stakeholders

Engaging stakeholders

Engagement is embedded in all areas of the bank – see how we stay current with the interests and expectations of our shareholders.

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Sustainability Principles

Awards & recognition

BMO has been recognized across a number of corporate responsibility categories for our diligence, innovation and overall performance.

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