Home > Our stakeholders > Customers

Customers

A BMO custoermer, Sister Edna Lonergan looks out a window

Our customer-centric focus is deeply embedded in everything we do – as is our Purpose to Boldly Grow the Good in business and life. From individuals and families to small businesses and large companies, we’re invested in growing the good for everyone we work with, That’s why we listen closely to our customers and treat them with fairness, transparency – and a desire to help them build financial resilience and pursue their dreams. Find out more about how we’re helping our customers make real financial progress.

BMO unveils new diversity and representation goals

BMO unveils new diversity and representation goals

Learn more
BMO Harris Bank Funds $5.1 Billion in Paycheck Protection Program Loans to 20,000

BMO Harris Bank Funds $5.1 Billion in Paycheck Protection Program Loans to 20,000

Read the blog
BMO Harris Bank expands availability of True Name™ for Mastercard

BMO Harris Bank expands availability of True Name™ for Mastercard

Read the blog
Nature Fresh Farms is working with BMO to make banking accessible for employees

Nature Fresh Farms is working with BMO to make banking accessible for employees

Read the blog
Siksika Nation: Planning for Seven Generations

Siksika Nation: Planning for Seven Generations

Watch video
Thinking beyond the box with St. Ann Center

Thinking beyond the box with St. Ann Center

Watch video

Business conduct
Business Conduct

The way we conduct ourselves in the pursuit of our business objectives impacts our customers and other stakeholders, and it influences the amount of trust and confidence they have in us.

Learn more >

Sustainable finance
Abstract blur bokeh of city lights over green nature

At BMO we are committed to a sustainable future. We incorporate environmental and social considerations into our business activities, corporate reports and risk management activities, and we draw on our deep expertise to advise our clients on risks and opportunities associated with sustainable finance activities.

Learn more >

Responsible lending

BMO integrates environmental, social and governance (ESG) considerations into our financing and lending activities – mitigating risk while creating the conditions that drive a more sustainable future.

Learn more >

Financial inclusion
Responsible Banking

BMO works to lift up communities in need by providing tools that help people develop financial resilience and fulfill their potential.

Learn more >

Accessibility

In defining a great customer experience for our customers with disabilities we are committed to removing barriers and providing alternative ways to access our products and services.

Learn more >

Business conduct Sustainable finance Responsible lending Financial inclusion Accessibility
Business Conduct

The way we conduct ourselves in the pursuit of our business objectives impacts our customers and other stakeholders, and it influences the amount of trust and confidence they have in us.

Learn more >

Abstract blur bokeh of city lights over green nature

At BMO we are committed to a sustainable future. We incorporate environmental and social considerations into our business activities, corporate reports and risk management activities, and we draw on our deep expertise to advise our clients on risks and opportunities associated with sustainable finance activities.

Learn more >

BMO integrates environmental, social and governance (ESG) considerations into our financing and lending activities – mitigating risk while creating the conditions that drive a more sustainable future.

Learn more >

Responsible Banking

BMO works to lift up communities in need by providing tools that help people develop financial resilience and fulfill their potential.

Learn more >

In defining a great customer experience for our customers with disabilities we are committed to removing barriers and providing alternative ways to access our products and services.

Learn more >